How to restore your FTP or control panel (cPanel) password

Follow these instruction to reset you cPanel password.

  1. Go to http://YOURDOMAIN.COM.AU:2082/resetpass/?login_theme=cpanel&user=
  2. Fill in your web hosting account username (this is normally the first 7-8 characters of your domain name, excluding the “.” dots)
  3. An email will be sent to the email address you registered the account with
  4. Follow the steps as described in the email